Appliance Problems

Dishwasher not cleaning dishes — what to check first

If dishes are coming out with food residue or film, the cause is almost always something blocking water flow inside the machine, not a failed motor.

What usually causes it

  • The filter at the bottom of the tub is clogged with food debris
  • Spray arm holes are clogged, or the arm is physically blocked by a tall dish
  • Hard water or detergent buildup leaving a film
  • Overloading, blocking water and detergent from reaching everything

What you can check yourself

  • Remove and rinse the bottom filter — most modern dishwashers need this done by hand regularly, it isn’t optional maintenance
  • Spin the spray arms by hand to make sure they turn freely, and check the holes aren’t clogged
  • Make sure tall items aren’t blocking the upper spray arm
  • Try a rinse-aid and a dishwasher-cleaner cycle if there’s visible film or buildup

When to call

If the filter’s clean, the spray arms turn freely, and dishes are still coming out dirty — especially if water isn’t filling or draining properly — that points to a pump or water-inlet issue, which needs a technician.

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